Duncan’s European Automotive is a locally owned and operated family business focused on the maintenance and repair of European vehicles.
DEA was established in 2004 by Craig Duncan, a mechanic who brought with him over 30 years automotive experience with SAAB and Volvo to the greater Londonderry area.
Craig’s son Ben Duncan, whose expertise is in Mercedes-Benz, joined the business in April of 2005 and just 4 years later they moved their 3 man team to the current location at 3 Liberty Drive which they ultimately purchased in 2009. This location offers the space, location and the ability to grow that the rapidly expanding business requires.
In January of 2016 Ben Duncan completed the purchase of DEA from his father Craig. Ben continues to focus on the core values of the company, providing their customers:
- Clear and concise communication
- Quality repair and diagnostics
- Fair and accurate pricing
- Friendly and welcoming atmosphere
- Long term client relationship building
- Warranty for 3 years, 36,000 miles.
Team
Team Duncan
Ben Duncan
Owner & Technician
Duncan’s European Automotive hasn’t just been my job—it’s been my home. In January 2016, I took the reins from my father, Craig Duncan, with a clear…
Adam Peschke
Store Manager
Adam Peschke brings more than 26 years of experience in the automotive industry, he has built a strong reputation for technical expertise…
Mike Smith
Senior Service Advisor
Mike Smith works in the role of service advisor. He takes pride in making sure that every customer has a positive experience…
Sammy
Chief Greeter
Don’t forget to say hi to Sammy, our Golden Retriever, who takes her job as “Chief Greeter” very seriously.